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Mountains of Hope: The Mule Relief Mission

A building destroyed by the hurricane.
Good leadership brings help in a crisis. (Photo Credit: Zachary Kandolph)

im4u.world travels the world looking for ordinary people creating extraordinary change and the leadership qualities and abilities that made them successful.


At im4u.world, we believe that impactful leadership isn’t about embodying a single, perfect quality, but about strategically blending many different strengths. This is why we have identified twelve core leadership archetypes—and the most successful leaders manifest a combination of them to be effective.


The story of Michael “Mike” Toberer, a mule packer from rural North Carolina, provides a compelling example of this principle in action. In this article, we’ll explore how his quick response to crisis demonstrates the fusion of multiple archetypes to drive real-world impact. You’ll learn:

  • How universal leadership principles can turn an ordinary skill into an extraordinary solution.

  • How to apply these same leadership traits to challenges in your own life or community.

  • Ten practical ways to translate inspiration into action.


Read on to discover Mike’s model—and how you can apply these principles to build resilience and hope in your own sphere of influence.



Problem: When Disaster Cut Off the Mountains

In September 2024, Hurricane Helene tore across the southeastern United States. It was the deadliest U.S. storm since Katrina, leaving more than 230 people dead and thousands homeless. Roads vanished beneath mudslides, bridges collapsed, and entire mountain towns in the Carolinas were isolated. For days, emergency crews couldn’t reach those in the hardest-hit areas.


In his modest home in Mount Ulla, North Carolina, Mike Toberer watched the devastation unfold on television. For decades, he had operated Mountain Mule Packer Ranch, training both civilians and military personnel in backcountry mule packing and navigation. His skills were ancient—born from a world before highways and drones—yet suddenly, those very skills had become relevant again.


As he stared at footage of stranded families and collapsed roads, a thought surfaced that would change everything:


“We can get in there with mules.”


Trucks and helicopters couldn’t navigate the debris-choked terrain. Mules could.



Solution: A Convoy of Compassion

Within hours, Mike began calling his team—packers, ranch hands, and fellow enthusiasts—who shared a common love for animals and the outdoors. He secured donations, gathered supplies, and organized a volunteer relief convoy: a line of trucks, trailers, horses, and mules headed toward the storm-torn Appalachian region.


When vehicles could go no farther, the mules took over. We titled this article, Mountains of Hope, Mule Relief Mission because it brought hope to people throughout the mountains with such a unique disaster response. Laden with food, medicine, and emergency equipment, they crossed washed-out trails and unstable slopes where machinery failed. For eleven days, Mike and his crew navigated the wreckage, delivering life-saving supplies to isolated communities. They camped under open skies, slept in their saddles, and relied on messages from locals via Facebook to find people in need.

Their work reached over 1,500 residents, many of whom had gone days without food or clean water. They carried not only aid but also hope.


At one mountain church, a woman insisted on taking less food so her neighbors could have more. Another family, despite losing everything, smiled and offered coffee to the exhausted volunteers. The relief mission became more than logistics—it became a living lesson in resilience and shared humanity.


What began as an improvised rescue evolved into a new purpose for Mike. He soon declared that disaster response would become a permanent branch of Mountain Mule Packer Ranch, integrating emergency preparedness and relief coordination into his work.

His journey shows how one person’s specialized skill—once considered obsolete—can become a bridge between desperation and recovery when guided by empathy and initiative.



Leadership Lessons from the Mountains of Hope Mule Relief Mission -

The Archetypes at Work

Mike’s story illustrates that leadership is contextual—emerging when action meets necessity. Through the lens of im4u.world’s twelve archetypes, at least seven stand out in his response to Hurricane Helene.



1. The Builder – Turning Skills into Systems

Builders convert vision into structure. When the disaster struck, Mike didn’t just react emotionally; he organized. He mapped routes, gathered equipment, and turned a scattered group of volunteers into a cohesive team.


He repurposed his mule-packing operation—a business rooted in tradition—into a rapid-response network. This shows the essence of the Builder archetype: translating intention into organized capacity.


For leaders, the takeaway is clear: your existing structures—whether businesses, clubs, or skills—can be adapted to meet new challenges when guided by purpose.



2. The Connector – Mobilizing Human and Social Capital

Leadership thrives on relationships. Mike’s effectiveness came from his ability to mobilize a network. His ranching peers, supply donors, and online contacts each played a role.

When he posted updates on social media, strangers offered directions, lodging, and fresh information about trapped families. Every message, every link, became a lifeline.


The Connector archetype thrives where cooperation replaces competition. By valuing community over ego, Mike amplified what a single person could accomplish.

In crisis or calm, leaders who cultivate networks before they are needed often become the ones people turn to when it matters most.



3. The Facilitator – Enabling Team Flow

A facilitator creates environments where others can act effectively. During the eleven-day relief trek, Mike wasn’t simply the one giving orders. He ensured everyone knew their tasks, adjusted routes collectively, and fostered a sense of shared agency.

He listened to local residents who knew the trails better than any map. That humility—letting knowledge flow from multiple directions—is a key trait of the Facilitator.

Modern leaders often underestimate the quiet power of facilitation: aligning people and processes so that the best possible action emerges from the group rather than the top.



4. The Ethical Decision Maker – Choosing Compassion Under Pressure

Ethical leadership is most visible in how we allocate limited resources. Mike’s crew couldn’t help everyone immediately. Each decision—who to reach first, how to distribute supplies—carried moral weight.


Rather than prioritizing visibility or convenience, he relied on community input and equity of need. Villages most isolated received aid first. There was no favoritism, no personal agenda—only the integrity of doing what was right.

The Ethical Decision Maker archetype reminds leaders that the means matter as much as the outcomes. When people trust your motives, they will follow even into uncertainty.



5. The Cultivator – Nurturing Growth Amid Adversity

Cultivators focus on long-term renewal. For Mike, the mission didn’t end when the supplies were delivered. He began collecting building materials to help families rebuild, and he trained his team in disaster readiness.


This reflects the Cultivator’s mindset: see crisis not as an endpoint, but as fertile ground for regeneration.


Every leader faces moments when the immediate crisis subsides. The question is whether you walk away—or stay to cultivate lasting resilience.



6. The Innovator – Adapting the Old for the New

Innovation isn’t always about technology; sometimes it’s about creative repurposing. Mike took a centuries-old transport method—mule packing—and applied it to modern emergency logistics.


In a world obsessed with speed and automation, his low-tech, high-impact solution worked precisely because it was simple and reliable.


True Innovators see constraints as opportunities. When leaders innovate under pressure, they often rediscover timeless tools that modern systems have forgotten.



7. The Visionary – Seeing a Future Beyond the Storm

Finally, the Visionary archetype ties them all together. After the mission, Mike didn’t view his work as a one-off event. He envisioned a sustainable model where local ranchers could form a trained, standby force for future disasters.


This long-range perspective transforms action into legacy. Visionaries not only respond to crises—they redefine what’s possible afterward.


Mike’s emerging goal is clear: to institutionalize empathy, to make service not an exception but a standard practice of his ranch and community.



Bonus Section: 10 Actions for Applied Leadership in Your Community

Mike’s story proves that impact often begins with ordinary resources and extraordinary intent. Here are ten ways you can translate his leadership lessons into practical action:


  1. Use What You Already Have – Start with your own tools, skills, or assets. Leadership often begins with inventory, not invention.

  2. Bring People Together – Gather small groups around shared purpose. Coordination multiplies individual power.

  3. Be Quick to Respond – In uncertainty, decisive first steps matter more than perfect plans.

  4. Share Hope, Not Just Help – Emotional presence can be as healing as material aid.

  5. Use Social Media Wisely – Leverage digital networks to mobilize, inform, and inspire responsibly.

  6. Be Creative with Solutions – If standard paths fail, look to unconventional methods.

  7. Give Without Expecting Back – Service rooted in gratitude sustains itself.

  8. Document and Inspire – Share your journey to motivate others to act.

  9. Make Service a Habit – Integrate small daily contributions into your routine.

  10. Think Long-Term, Act Now – Aim for actions that create resilience, not dependency.


You don’t need wealth, titles, or fame to lead. Start with awareness, act with integrity, and persist with humility.



From Blueprint to Action: Realize Your Leadership Potential

The leadership compass
im4u.world’s free Leadership Compass can identify your leadership archetypes in minutes.

You’ve seen how Mike Toberer turned a specialized skill and deep compassion into a model for community renewal. You’ve read the blueprint—and perhaps, for the first time, can visualize a path to creating your own ripple of change.


But where do you start when the problems seem overwhelming?


That’s where im4u.world comes in. Principled leadership isn’t reserved for global heroes—it’s a skill that can be learned, practiced, and mastered. Our courses and resources are designed to nurture your authentic leadership style through reflection and action.


Don’t just be inspired by others’ blueprints—build your own. Take your first step by completing the Leadership Compass, a free and confidential self-assessment revealing your leadership strengths and development needs.



Categories: Disaster Relief Efforts | Community-Driven Change | Resilience Through Service | Innovative Local Solutions | Humanitarian Emergency Response | Hope Beyond Tragedy


Sources:

  • Orato World: The Crew from Mountain Mule Packer Ranch Carried Supplies into the Carolina Mountains after Hurricane Helene Cut Off Communities (Nov 2024)

  • KKTV News: Mules that Helped Deliver Hurricane Helene Disaster Relief Killed in Tragic Crash (Feb 2025)


Article Written and Edited by: Brian Otieno and Terry Cullen


GLH-GF-100825

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